Our team of IBM-certified experts has been doing the heavy lifting in Domino every day for about 20 years. We have over 100 happy customers in companies large and small, in every sector. Some of our most popular services include:
Health Check    
The scrutiny of a second set of eyes can prevent costly unplanned downtime for your email system. We examine your logs, support files, hundreds of configuration settings, and employ the MAPSYS health check tool to find dormant accounts, orphan mail files, ACL problems, and more. We compare your settings to best practices and deliver a highly detailed report identifying next steps for improving your Domino security, reliability and usability. Costs $3,000 in most cases.
Notes Traveler    
Notes Traveler is a server entitlement included with your IBM client access license at no additional charge. It provides instant synchronization for your email, calendar, contacts and tasks to your Android or Apple phone or tablet. MAPSYS can help implement Traveler for maximum carrier compatibility and provide knowledge transfer for best administrative practices.
Domino High Availability    
Replication and role-swapping products are not effective with Domino databases. Instead, a built-in Domino feature called “clustering” provides high availability and fail-over. While clustering is a popular feature, there are significant drawbacks and it is not for everyone. MAPSYS can help with clustering feasibility, planning, implementation and maintenance.
Level 3 On-call Support
Do you need a back-up while your Domino administrator is away on vacation? Does your Lotus Notes help desk need assistance with troubleshooting? Would you like advice on alternate ways to deploy Domino, consolidate servers, streamline operations, integrate with other systems or prevent recurring problems? Our consultants can help. Minimum charge is $90.
Version Release Upgrade
Get the latest security patches and bug fixes, and maintain your IBM support eligibility. In addition to installing the new release, we can implement new features the right way, run offline database maintenance, roll-out client upgrades, implement new policies or migrate to new hardware. Every Domino shop should upgrade and run database maintenance every 12 – 24 months. You decide how much we do and how much you do.
IBM License Review
There are many ways to buy IBM Notes and Domino, from PVU-based licenses, to CEO bundles to Express. As IBM changed server licensing, they automatically converted your server quantities so if you haven’t given them a close look lately, chances are you’re over-buying. No one knows IBM licensing better than MAPSYS. Let us show you how much money you can save by correcting quantities and switching to a licensing model that better fits your usage patterns. If you buy your licenses from MAPSYS, this service is free.
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